Trade Information
Trade Centre
Toy Traders has a unique concept, in which you can trade-in your new and used items for an in-store credit. With the in-store credit you can purchase new or used product. Traded-in items
are checked over carefully to ensure safety and then they are thoroughly cleaned. These items have a 30 day warranty with receipt.
Trading Toys
Items may be brought to the Trade Centre Monday-Saturday: 10-5pm, located to the right of the main entrance. There is no appointment necessary and the average trade completion time is 5
to 30 minutes. While you browse the store, the Trade Staff will calculate a value based on the condition of the items (this includes cleanliness and completeness). Once a value has been
calculated, you will receive an in-store credit in the form of Trader Bucks. Trader Bucks have no expiry date and are tax-free. Trader Bucks are fully transferrable and make for a great
gift or charitable donation.
Trade Centre Hours
Monday-Saturday: 10am-5pm
Statutory Holidays:
Closed
Trade Items We Do NOT Accept
The following list is meant to be a guide and is subject to change without notice. There are various factors as to why we cannot accept certain items: current demand, recalls, safety,
cleanliness, completeness, and items that are problematic. We do not accept the following items:
Due to recent amendments to the Canada Motor Vehicle Safety Standards Act and the Canada Consumer Product Safety Act regulating carseat & car booster safety standards compliance, we are no longer able to accept or sell any used carseats or car booster seats. For more information on these standards revisions, visit http://www.tc.gc.ca/eng/roadsafety/safedrivers-childsafety-faq-1131.htm
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BABY ITEMS
We Do NOT Accept:
- Cribs
- Bedding
- Mattresses
- Lamps
- Clothing
- Potties, diaper pails and diaper bags
- Bath related items
- Foam blocks
- Fabric/plush toys and books
- Infant car seats
- Baby slings and Snuglis
- Nursing pillows
- Bottles and Breast Pumps
- Teethers
- Strollers
- Metal or Plastic frame bassinets (some wood models OK)
- Bumbo seats without the recall kit
- Carseats & Car Boosters
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Exceptions:
- We do accept jogging strollers seasonally; please contact our Trade Centre for details
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BOYS TOYS
We Do NOT Accept:
- Hot Wheels/Matchbox track and sets
- Electric trains and electric race car sets
- Remote controlled toys
- Rescue Heroes, vehicles, and accessories
- Bakugan and accessories
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GIRLS TOYS
We Do NOT Accept:
- Items with magnetic accessories
- MyScene, Bratz, Hannah Montana, Britney Spears and High School Musical dolls
- Baby dolls
- Fabric baby doll accessories
- Barbies undressed
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Exceptions:
- We do accept plastic dolls and accessories for Fisher Price, Playskool, and Little Tikes. Please contact our Trade Centre for details
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VIDEO GAMES
We Do NOT Accept:
- Computer games and accessories
- Interactive electronic games and devices that plug into the TV
- Leap Pad and TAG systems
- Video game consoles, controllers and accessories
- Video Games for PlayStation, PS2 or XBOX
- NHL, NBA, NFL, MLB video games for any system
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Exceptions:
- We do accept hand held game systems and games for Nintendo DS, Nintendo DSi and Leapster 2
- We do accept PS3, XBOX 360 and Wii video games
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OUTDOOR ITEMS
We Do NOT Accept:
- Sports equipment and rollerblades
- Large metal swing sets
- Tents and tunnels
- Ball pits
- Inflatable items
- Motorized Ride-on Toys
- Large trampolines
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Exceptions:
- The following items are seasonal. Please contact our Trade Centre for details
- Sleds
- Pools
- Sandboxes
- Large plastic slides
- Bicycles
- Large plastic climbing gyms
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MISCELLANEOUS
We Do NOT Accept:
- Plush stuffed animals, puppets, and toys
- Electronic animals with fabric covering
- Foosball & air hockey tables
- Zhu Zhu pets and accessories
- Puzzle books and fabric books
- Inflatable items
- Bicycle helmets
- Life Jackets
- Telescopes and microscopes
- POGS
- Imaginetics
- Magnetix
- Clothing and costumes
- Drum Sets
- Cassettes and cassette players
- VHS
- Walkie Talkies
- Microphones
- Used craft, art and science sets
- Nerf guns and water guns
- Jigsaw puzzles
- Fabric/plush covered ride-on toys
- You-Build-It Tool Benches
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Exceptions:
- We do accept floor and wooden tray puzzles
Trader Bucks
Trader Bucks are a store credit for Toy Traders. They have no expiry date and are tax-free. Trader Bucks are fully transferrable and make for a great gift or charitable donation.
Return Policy on used items
All used items are fully warrantied and can be returned within 30 days with receipt. If used product is returned in original condition within 30 days, a full in-store credit is given.
However if the item is defective or the item is returned within 48 hours, a full refund will be given based on original payment type.